Hi... I've created a form to add teacher.. when I'm tried to add password and confirm the password, I got this error "Passwords do not match" but the input is same. You can see on image below.
Do you know how to solve this?
Hi,
Thank you for contacting us and I'd be happy to assist.
To troubleshoot, I'll need to see how the form is set up in the admin area.
Can you please share temporary admin login details, along with the link to a page where this form can be seen?
Note: Your next reply will be private and though no changes will be made on your website, please make a complete backup copy, before sharing the access details.
regards,
Waqar
Hi,
Thank you for sharing the admin access.
I was able to see the issue in the form that you shared, but couldn't reproduce this on my test website.
There are some errors and warnings in the browser console too, which are related to the scripts from Firebase.
To troubleshoot this further, I'll suggest the following steps:
1. Please make a complete backup copy of the website, after updating all the plugins to their latest versions.
2. Temporarily, disable all non-Toolset plugins and also set a default theme like "Twenty Nineteen" as the active theme. This will help in narrowing down to a possible third-party code conflict.
3. If the issue is fixed, you can start activating the removed items, one-by-one.
4. In case the issue still persists, you're welcome to share a clone/snapshot of your website so that it can be investigated in more detail.
https://toolset.com/faq/provide-supporters-copy-site/
Please let me know how it goes and your next reply will be private.
regards,
Waqar
Hi. Thanks for your reply. I've use your method and found the problem. There's a problem with my function in function.php. It cannot display 2 forms in same pages. Now, the problem is resolved. Thanks.
