[Resolved] Parametric search not working for select fields (other fields working ok)
This support ticket is created 7 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.
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Select items with field:
Container Number is a number equal to URL_PARAM(container-number)
AND
Container Type is a string like URL_PARAM(container-type)
AND
Container Status is a string like URL_PARAM(container-status)
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).
I have set the next reply to private which means only you and I have access to it.
If I append the URL parameter to the URL myself (i.e. add ?container-status=Assigned to URL) then the filter works properly. However if I use the filter controls nothing happens (i.e. nothing filtered or appended to URL)
It's really behaving weird. First of all when I tried to change "Parametric Search Settings" to "full page refresh" it was working and now its not accepting any changes and its only working with ajax.
I can't reproduce all that in the reference site! It has taken ages to set this site up!
I only have Toolset plugins installed and I'm only using Layouts\TypesViews and it is quite clear that only the select field is not working as expected when the other fields are?
1)
Could you please make sure that if there is any caching is used by server, if yes, do not use cache.
2)
*** Please make a FULL BACKUP of your database and website.***
The only way to find the issue is either you should Re-create archive and your layout, setup filters and just copy/paste the content. See if that works for you.
3)
If #1 or #2 does not help:
First I need FTP access details. As I want to check your site for any possible errors.
