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[Closed] Parametric Search Clear Button Usage

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This support ticket is created 8 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.
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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 8 years, 9 months ago.

Assisted by: Luo Yang.

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#324754
Screenshot 2015-08-12 14.43.00.png

I am trying to: Use the 'reset' button for a parametric search. The reset previously worked and now does nothing when clicked. The search results do no seem to refresh either.

#324810

Dear Mr. 910,

It is abnormal, please check this:
1) you are using Views shortcode [wpv-filter-reset] to render the reset button.
https://toolset.com/documentation/views-shortcodes/#wpv-filter-reset

2) Deactivate other plugins and switch to wordpress default theme, and test again.

3) enable wordpress debug mode, check if there is any PHP errors or JS errors
https://toolset.com/documentation/user-guides/debugging-types-and-views/

PHP Debugging

In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).

Javascript Debugging

Many of the operations in WordPress require Javascript. Any error, due to anything, may cause all Javascript to stop and prevent things from happening. In Chrome, click on Tools->Javascript console. Normally, it should be clean. If you see any message, we should know about it.

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