page not updating after client makes changes.

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This topic contains 2 replies, has 2 voices.

Last updated by LisaA1200 3 years ago.

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November 15, 2021 at 2:02 am #2220841

LisaA1200

Everytime my client makes a change to her site, the changes won't show and her customers aren't seeing the changes either.

If I tell her to delete her browsing history etc. she can, but she nor her customers should not have to do that.

Link to a page where the issue can be seen: hidden link

Here is the back end code I'm using. [wpv-view name="dogs-for-sale-view"]

I expected to see: Any price changes or new images added.

Instead, I got: Old prices and old pictures. Not seeing the updates.

November 15, 2021 at 8:03 am #2221175

Nigel

Supporter

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It sounds like a caching issue (server caching, not the browser cache).

Views has its own caching mechanism. When using the legacy editor where you insert your View via shortcode, try adding the cached="off" attribute, e.g.

[wpv-view name="dogs-for-sale-view" cached="off"]

But if this used to work okay and no longer does, it sounds like a 3rd party caching solution may be affecting the results.

Try temporarily disabling 3rd party caching solutions to see if it resolves the problem.

November 18, 2021 at 1:00 am #2223643

LisaA1200

I am hopeful that fixed the issue as of now. Thank you!