[Resolved] Output isn't using content template

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[michelleG]

Tell us what you are trying to do?

I'm trying to create a content template using beaver builder, however when I view the page with the views shortcode it doesn't seem to be actually using the content template for display

I walked through the steps of adding a view, adding a loop editor and then a template using beaver builder, however the output on this page is only displaying the CPT title and not the content template which was setup.

It should be outputting a product description the product title and a product image.

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[Luo Yang]

Dear Michelle,

It might be a compatibility problem,

Content Templates modify the content when called from the WordPress’ built-in the_content function. Some themes do not use the_content function.

You can try these:
1) Switch to wordpress default theme 2017 and test again,
2) If the problem is fixed, please follow our document to find the function name of your theme:
https://toolset.com/documentation/user-guides/editing-view-templates/theme-support-for-content-templates/

[michelleG]

I switched to the 2015 theme and I'm still having the same problem.

Here's another issue, related I'm guessing. I've added the shortcode for the view on the page, but when I go to views and scan what page the created view is on it says nothing found.

I don't know if it matters but I've created a couple of views/content templates and deleted them when I haven't been able to get it to work properly.

[Luo Yang]

It is abnormal, please check these:
1) deactivate other plugins and switch to wordpress default theme, and test again
2) If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, I need to test and debug it in my localhost, thanks

[michelleG]

I'm using beaver themer as well and figured out it was overriding the page formatting.

Thank you for your assistance.