However, when I get to "3. Create a front-end form for registering users" I'm not seeing the same things as the guide. I don't get the "Go to checkout page" option. When looking at the email notifications I don't get options such as "When submitting the form with payment details" and "Send this notification to the billing email."
Could you please share a screenshot of what you're seeing on those sections mentioned?
Also, ensure that you have the addon 'Toolset Forms Commerce', these options are enabled only when it is installed. You can get it from the Plugins -> Add New -> Commercial tab, or from your https://toolset.com/account/downloads/ page.
Please review these topics and keep us posted. Thanks!
Thank you. I was obviously half awake yesterday as I didn't have the plugin activated!
I would like to use "The form specifies the product according to the value of this custom field" option. Do you have a guide for setting this up? I've created the custom field although don't know how to add it to the user form.
I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
Please, let me know if you need any additional details. Have a nice day.
It seems that your User Fields Group 'Membership' has been corrupted, since its custom fields are not being recognized in the 'Registration' User Form. I have added a new Field Group called 'Teest' (hidden link), and its field 'Select' appeared without problems in the form editor: hidden link
Therefore, if we add it to the form, it'll appear in the "The form specifies the product according to the value of this custom field" option.
May I kindly ask you to recreate the Membership Field Group? After this the fields should be available to be added in the form, as well as the mentioned option for the 'Product to buy when submitting the form' section.
In this case you would need to select the basket page in the 'After visitors submit this form:' option for the form. Or is this not exactly what you had in mind?
I want to make it so when a user selects 'Standard' the standard package is added to their basket, when they select 'Gold' the gold package is added to their basket etc.
Please check if you're having the desired results now. We tested the form in incognito mode, and after selecting the 'Golden' package and submit the form, we were successfully redirected to the basket page containing the product.
To make this works, we did this:
- went to Custom Fields -> User Fields
- opened the 'Packages' group and its 'select' field
- changed the 'custom field content' for the first two options to these values: 855 and 929
We did this because '855' is the ID of the starter product: hidden link, and '929' is the one for the Golden subscription: hidden link
The options for the select field need to have the values of the correspondent product ID, otherwise the system will not recognize that the option selected by the user is related to the subscription that he/she choose. Does it make sense? Please let me know if it's clear and if you still have doubts. Thank you.
