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[Resolved] Old forms content reset after you add "expert/drag-n-drop" feature for form edit

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 5 years, 9 months ago.

Assisted by: Christian Cox.

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#1230591

I take old form and want to edit it. But I always have all forms in drag-n-drop mode with lost content and all form fields added to the form (even previously it was just a few). The same with form clone.

#1230717

Hi, there is currently a known issue when updating from Forms <2.3 to Forms 2.3.4 directly:
https://toolset.com/errata/custom-html-added-in-forms-versions-previous-to-2-3-is-lost-after-updating-to-2-3-4-directly/

Does this apply to your site?