Often cannot save custom fields after Edit Post Field Group update. BIG problm

This thread is resolved. Here is a description of the problem and solution.

Problem: I am unable to create new custom fields in a Toolset Types field group.

Solution: Delete invalid default values from other custom fields.

This support ticket is created 4 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Setting up custom fields, Types plugin

This topic contains 3 replies, has 2 voices.

Last updated by adamS-22 4 years, 6 months ago.

Assisted by: Christian Cox.

Author

Posts

February 16, 2021 at 7:46 pm #1952519

adamS-22

I am trying to: Edit Post Field Group

Link to a page where the issue can be seen: hidden link

I expected to see: I expected to save a new field to the group.

Instead, I got: Nothing happened. The problem is erratic - sometimes it saves, sometimes it doesn't. I've tried rebooting my computer, creating a new group. I would say that one out of three or four times the Save fails.

February 16, 2021 at 8:52 pm #1952593

Christian Cox

Hi, I'll be glad to take a closer look. Is it okay for me to try temporarily deactivating other plugins temporarily while I test? Please provide login credentials so I can run those tests in wp-admin. I will activate private reply fields here so you can share login securely. If necessary, is it okay for me to create a clone of your site using the All-in-One WP Migration plugin?

February 17, 2021 at 12:54 pm #1953937

Christian Cox

Screen Shot 2021-02-17 at 7.52.30 AM.png

Thank you for the login credentials. I see a problem in the field "Image for Announcement-Event", and it is preventing me from saving new fields. If you toggle this field open, you will see the default value is "Default value", but that is an invalid default value. An image's default value must be a complete, valid URL. If you delete the text "Default value", you should be able to save new fields successfully. I'm not sure why this default value is set, perhaps it was set mistakenly?

February 17, 2021 at 1:52 pm #1954121

adamS-22

My issue is resolved now. Thank you!