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[Resolved] NOT RESOLVED-can’t access intermediary post field groups in many2many – HTTP500

This thread is resolved. Here is a description of the problem and solution.

Problem:

I have a multi site. It's a fresh install, a fresh rebuild, from scratch, of my site (in the main site), exported types etc...from it,
created a new sub-site, imported, and same problem persists - can’t access intermediary post field groups in many2many – HTTP500

Solution:

The problem is fixed in Types plugin version 3.1

Relevant Documentation:

This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 18 replies, has 2 voices.

Last updated by ScottM9386 6 years, 2 months ago.

Assisted by: Luo Yang.

Author
Posts
#1104850

Hi,

So this is not resolved....
https://toolset.com/forums/topic/cant-access-intermediary-post-field-groups-in-many2many-http-error-500/#post-1104843

I have a multi site. It's a fresh install, a fresh rebuild, from scratch, of my site (in the main site), exported types etc...from it,
created a new sub-site, imported, and same problem persists - can’t access intermediary post field groups in many2many – HTTP500

Thanks,
Scott.

#1104855

just to let you know - I deactivated all plugins except types and went to 2017 theme before export...and still the same.

Thanks,
Scott.

#1104868
Capture.JPG

I tried importing this exported types file to a different install on a different server and I get fatal error when trying to access intermediary fields through "relationships" - see attached image.
clearly the exported file becomes corrupted.

#1104908

Hello,

Same as your another thread:
https://toolset.com/forums/topic/cant-access-intermediary-post-field-groups-in-many2many-http-error-500/

This problem only exists in your website, please provide the credentials for both websites:
- original website
- new website

I need to test and debug it in a live website, thanks

#1105314

Thanks for the details, I can login your website, will update here if there is anything found

#1105341

I can duplicate the same problem, and have escalated it to our 2nd tier supporters, will update here if there is anything news.

#1105520

Thank you.
In the meantime I guess on my new subsite I will create the CPT's and relationships manually and only import the field groups, views, layouts and forms.
Or should I wait?....kind of puts my project on hold.

Thank you,
Scott.

#1106390

This is marked as bug in our to-do list, our developers are working on it, so I suggest you wait for the fix.

Currently, in your new sub-site, you can try these:
1) Import the Types setting files, including the relationships and field group
2) Dashboard-> Toolset-> Custom fields, deactivate/remove the problem field group "tracks-clients"
3) Dashboard-> Toolset-> Relationships> tracks-clients, setup the custom field again

#1106741

uh....
your reply gives me the feeling you don't quite get what's going on here, sorry 🙂
I don't get your suggestions:

2) Dashboard-> Toolset-> Custom fields, deactivate/remove the problem field group "tracks-clients"
3) Dashboard-> Toolset-> Relationships> tracks-clients, setup the custom field again

1. one can't access intermediary field groups from "Toolset-> Custom fields"
or did you mean I should delete them through the "Post Field Control" button?
and...
2. I can't even access the fields or groups from "Toolset-> Relationships> tracks-clients > edit custom fields"
clicking "edit custom fields" is what leads me to the HTTP 500 error.

Thanks,
Scott.

#1107396

Yes, you just need to deactivate/delete the problem field group..

See it in your own website:
1) find the group "Tracks Clients Field Group", and deactivate it
hidden link

2) Then you will be able to setup the new field group again:
hidden link
click button "Add fields"

And here is the feedback from our developers:
The problem is fixed in Types plugin next version 3.1, I am not sure when will it be released, but you can subscribe to our blog to get the updated news:
https://toolset.com/blog/

#1107457

Hi Luo,

Thank you...my mistake...
but I don't get it - how come in my original build in the main site, from which I exported into the subsite, "Tracks Clients Field Group" doesn't show up under toolset>custom fields, even though it exists?
is there some special method for getting it to show up there?
Thank you.

#1107488
#1110205

Types plugin version 3.1 is released, you can download it here:
https://toolset.com/account/downloads/
Please test and feedback if the problem is fixed.

#1110794
Capture.JPG

thank you.

not sure if this has anything to do with the update but the related posts won't load in the post editor.
tracks-clients many2many
see image---
it just stays as you see in image - trying to load.

New threads created by Luo Yang and linked to this one are listed below:

https://toolset.com/forums/topic/the-related-posts-wont-load-in-the-post-editor-tracks-clients-many2many/

#1110802

yea - something's wrong - won't load at all