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[Resolved] Non-admin users don't have items listed until they search

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 2 replies, has 3 voices.

Last updated by Luo Yang 6 years, 7 months ago.

Assisted by: Luo Yang.

Author
Posts
#903557
Image 2018-05-24 at 23.21.54.png

I am trying to: the users should be able to see all the records before a filter is applied

Link to a page where the issue can be seen:

hidden link

I expected to see:

all the library items

Instead, I got: empty, until I searched.

to test: demouser
password: jEpbKouvT01ss5s@FQgrAD3A

#903575

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Hello. Thank you for contacting the Toolset support.

First of all, again, as I stated with your another ticket you opened, After checking debug information you shared with us, I found that you are using outdated Toolset beta plugins.

*** Please make a FULL BACKUP of your database and website.***
Could you please try to update ALL Toolset plugins to latest Release Candidate version and try to resolve your issue. You can download latest release candidate plugins from your accounts download page:
=> https://toolset.com/account/downloads/
[ You should chose Beta from top left dropdown ]

#904926

Hello,

I have checked the URL you mentioned above, I can see it works fine, there isn't similar problem as you mentioned above:
Instead, I got: empty, until I searched.
Is this problem resolved? Please let me know if you still need assistance. thanks