[Resolved] No load search block in page

[Author]

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[giuseppeU]

I created a search tool on a test page. I saved and went out. When I went back a few hours later, I found the screen of screenshot.
The message is: "This block contains unexpected or invalid content".
Why? Is it possible that every time I enter the page I am forced to rebuild the block by clicking (several times) on the "Attempt to recover block" button?

[Jamal]

Hello and thank you for contacting the Toolset support.

I am not sure to understand what do you mean by "I created a search tool on a test page"?
Are you talking about the native Search block? hidden link

Can you take a screenshot after fixing the error using the "Attempt to recover block"? Maybe record a screencast while doing it!

I would also like to check this closely. Would you like to allow me temporary access to check it? Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **

[Jamal]

I logged into your website and I tried to edit the page Prova 1(#962). First, I got a broken block. So, I kept clicking on each "Attempt to recover block" button, until I got the view's filters. But the view's loop content was lost. So, I created sample content with the featured image and the product title and it worked.

Then I closed the page and tried to edit it multiple times, I couldn't reproduce the issue. The page is always opened without issues and nothing on the view is lost. hidden link

Maybe the issue happens because you are using something more advanced in the view's loop. That's why I wanted a screencast to see exactly what you do and try the same.

If the issue is reproduced again, please, record a screencast of all your manipulation, that will help us reproduce the issue and analyze it. If we can't reproduce the issue, we'll remain helpless.

[giuseppeU]

My issue is resolved now. Thank you!