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[Resolved] new version block

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 1 voice.

Last updated by kayser 13 minutes ago.

Assisted by: Minesh.

Author
Posts
#2866276
version_1622_1623.jpg
version_1621.jpg

Hi,
Problem with new blocks version
with 1.6.21 all is fine, with version 1622 and 1623 look at the picture

Thank you for your help
Guy

#2866289

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Do you mean the conditional block do not render as expected with the latest Toolset Block version 1.6.22 or 1.6.23? The issue only in backend admin - right?

#2866290

no, on front end to.

#2866291

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok - just to ensure that tehre is no plugin/theme conflict.

In order to minimize the cause of the issue and to ensure any possible conflict:
Could you please try to resolve your issue by deactivating all third-party plugins as well as switch to the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see it working as expected? if no:

is it possible for you to send me duplicator copy of your site?
- https://toolset.com/faq/provide-supporters-copy-site/

Alternatively - you can also send "All in one WP migration" package if you can not build the duplicator package:
- https://wordpress.org/plugins/all-in-one-wp-migration/

I have set the next reply to private which means only you and I have access to it.

#2866426

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Thank you for sharing admin access details. But when I try to access the admin it asks me for authorization access details and I tried what you shared but it does not work.

Can you please share working authorization access details.

I have set the next reply to private which means only you and I have access to it.

#2866434

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

The issue is reported in front of our Devs, please hold on for further updates.

#2866438

Thank you Minesh