[Resolved] New Types Beta update broke my site

[Author]

Posts

[Daniel]

Hi,

after updating Types to the newest Beta version, my admin dashboard goes into 500 error. I changed the name of the Types plugin folder and I know for sure the problem is with the Types plugin.

What can I do? How can I try to install the production Types version without loosing all the settings and custom post types I created?

Thanks!

[Nigel Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/London (GMT+01:00)]

Hi Daniel

Looking at your debug info you have updated the other Toolset plugins at the same time, yes? (The latest beta of Types will only work with the betas of Views, Forms, and Layouts.)

There will almost certainly be errors reported in your log files.

If you haven't already, turn on the debug log by editing your wp-config.php file and change the line with WP_DEBUG like so:

define('WP_DEBUG', true);
ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

That will create a debug log called error_log.txt in your root directory (the same location as wp-config.php) which you can examine in any text editor. Try activating Types again and then inspect the log.

Let me know what it reports.

You may also want to try disabling all non-Toolset plugins to see if there is a conflict with one of your other plugins.

[Daniel]

I just want to go back to the tested production version of Toolset plugins. I do not need beta versions. How can I install production versions without loosing all data?
Thanks

[Nigel Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/London (GMT+01:00)]

Manually delete the Toolset plugins from the main plugins page, download the current stable versions from your downloads page (wp-types.com/account/downloads), and then upload them at the add new plugins page.

Removing the plugins doesn't remove the data.

Note that when testing is complete in a couple of weeks the betas will become the new stable versions, and so I recommend you test installing them on a staging site. If you have a problem with the betas now you may find the same problem in a few weeks updating the stable plugins.