New Content Template

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Content Templates, Views plugin

This topic contains 1 reply, has 2 voices.

Last updated by Shane 6 years, 3 months ago.

Assisted by: Shane.

Author

Posts

October 26, 2018 at 8:52 am #1134933

benM-4

Yesterday I created a 3rd product template. I have already created 2 one for toys and one for treats. These pages were all set up correctly.

After building a 3rd template it has set all my products to because that template now rather than the one I had set previously.

Why would this happen? It's a ridiculous thing to do. I now have over 70 products I have to go into and set the template again.

Also how do I put in an official complaint regarding this plugin? It's expensive, hard to use and it has so many bugs it is untrue!

I will never be using it again in 5 years of using wordpress, I thought this would be easier than bespoke coding but turns out it's a joke!

October 26, 2018 at 2:48 pm #1135087

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ben,

Thank you for contacting our support forum forum.

I suspect what could've happened here is that when the template was being created, you might've set it to you Products CPT instead of selecting "Don't assign to any posts". This could've been why this occurred.

I know the plugin isn't perfect and has many faults and issues. I do assure you that with each updates comes with improvements and new features.

Perhaps it may not be as easy as you would expect it to be now, and I certainly agree with you. However it has come a far way in terms of user friendliness and usability.

I'm sure this will only continue to get better as our development team continues to work on improvements.

What you can do is open a feature request ticket to help steer our development team in the right direction with a few features that you would like to see.

We take customer feedback very seriously as we aim to improve our products with your help.

Thanks,
Shane