This issue is pretty esoteric, so I created a screencast to try to explain it:
hidden link
Here is a summary: I have custom post types named Artist and Artwork. There's a one-to-many relationship between them. The Artist page is supposed to show a list of Artwork posts. Each Artwork post has a repeatable field group, and only the first item in the repeatable field group ought to appear on the Artist page.
The trouble is that when I manually add a single Artwork, the image associated with that Artwork post displays on the Artist page as expected. However, when I create new Artist posts via a CSV file and third-party plugin (WordPress Ultimate CSV Importer Pro), the image doesn't appear. It's very odd, since the proper records appear to be populated in WordPress (the Artwork custom post types are created, the repeatable fields are populated, the imagery gets properly uploaded, and the connection to the Artist is established).
I also realize that Toolset Support might view this as the problem of the third-party plugin vendor to solve. I wanted to check with you all first in case there's something small and obvious that I missed.
All of the sample files used in the screencast have been uploaded here for your reference:
Hello. Thank you for contacting the Toolset support.
I see you created the following layout the display this single artist: hidden link
=> hidden link
Now, as I understand on left side cell (left part of the page) you want to display the related artwork and on the right side, you want to display the related Repeating field group entries to which the artwork belongs to - correct?
Ok - so finally, as I understand on left side cell (left part of the page) you want to display the related artwork of artist.
=> hidden link
As you can see with the above link, left side displays the related artwork entries, now, on right side you want to display first entry (item) of the repeating field group of "Sandra Allen" or for all related artwork entry and first item from repeating field group of related artwork entry?
There was an error in the layout of the page that your previous message referenced. I've fixed it. Referring to the "left" and "right" is confusing; I only care about the portion of the page that says "No items found" (see screenshot). This is supposed to be a list of artworks that are relationally connected to the artist Sandra Allen. There is a one-to-many relationship between the Artist and Artworks. The Artwork has a repeatable field group, and only the first element in the repeatable field group should display on the layout for the Artist (Sandra Allen's page).
The problem is that when I manually add the content to WordPress, things display fine. Only when I import them through the CSV importer plugin does the message "No items found" appear instead of the image. To be clear, I would have to add a new Artwork post, upload an image, connect the image to the Artwork Detail Image field (a field in the repeatable field group), and connect the post to the related artist.
I'm expecting to see the image, but instead I see "No items found." Does that make sense?
I see the issue, however it seems that you need to Manually update the posts after you've done the import. It seems that something isn't being set in the database by the import plugin in order for our views plugin to display it.
I find that once I go to an Artwork and just hit the update button, it starts showing up.