This thread is resolved. Here is a description of the problem and solution.
Problem: My Toolset debug information is empty. The problem occurs when I activate my child theme.
Solution: The problem seems to be related to the character encoding of the ü – that is, a "u" with an umlaut – in the author's name in style.css. The problem can be resolved by saving a new version of the CSS file in a standard text editor with UTF-8 encoding. If any other Users have a similar issue, feel free to create a new ticket and include a link to this ticket as reference.
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This topic contains 7 replies, has 2 voices.
Last updated by 4 years, 9 months ago.
Assisted by: Christian Cox.
Changing my credentials (User) did not change the output of the debug window though.
Sure, that makes perfect sense because the problem has nothing to do with User profile information. The problem is a text / character encoding issue. The debug panel includes information about the current theme, so it must read your child theme's style.css file to get that information. The umlaut character in style.css triggers the problem. I'm attaching a screenshot here illustrating the problem and the temporary solution.
