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[Resolved] my site url has changed from heatherserody [dot] com to hbeardsley [dot] com

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user changed their site url and wanted to update their Site key.

Solution:
What you can do is delete the previous key here on this page.
https://toolset.com/account/sites/

There should be a trash bin beside the key where you can delete it and then re-add the new site so that you can get a new site key for the new url.

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This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by heatherS-3 5 years, 11 months ago.

Assisted by: Shane.

Author
Posts
#1209531

I am trying to: my site URL has changed from heatherserody.com to hbeardsley.com because my name changed. Updating the plugin has now caused a site key error. can you help me change my registered site to hbeardsley.com from hidden link? My site key is1jtDkL2kh3 set to expire on Aug 19 2018

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#1209655

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Heather,

Thank you for contacting our support forum.

What you can do is delete the previous key here on this page.
https://toolset.com/account/sites/

There should be a trash bin beside the key where you can delete it and then re-add the new site so that you can get a new site key for the new url.

Thanks,
Shane

#1210112

My issue is resolved now. Thank you!