Multiple images always filling the first case

This support ticket is created 5 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Europe/London (GMT+01:00)

Tagged: Types plugin

This topic contains 3 replies, has 2 voices.

Last updated by Nigel 5 years, 1 month ago.

Assisted by: Nigel.

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Posts

March 8, 2019 at 8:24 am #1211749

miguelG-5

I am trying to:

Upload several images & audio file

Instead, I got:
Every time is the first case that gets the information

If I save the post, it will be the first empty box that will get the information...

I tried to disable all other plugins, but it didn't help...

March 8, 2019 at 9:17 am #1211795

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hi Miguel

This sounds a little like this known issue: https://toolset.com/errata/custom-image-value-in-the-first-instance-of-a-repeatable-field-group-is-being-replaced-when-the-site-language-is-not-english/

But it is not the same, because your fields (though repeating) are not part of a repeatable field group by the look of your screenshots.

I set up a test locally to see if I could reproduce your problem but could not (even though I was checking in a non-English language).

Can we first eliminate any conflicts before proceeding?

Could you please disable all non-Toolset plugins and switch theme to twentynineteen then try again. If the issue disappears then it should be possible to determine the source of any conflict by a process of elimination.

Let me know how that goes so I can see how to proceed.

March 8, 2019 at 10:16 am #1211837

miguelG-5

Changing the language to English solved the problem

My issue is resolved now. Thank you!

March 8, 2019 at 10:42 am #1211842

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

That shouldn't happen.

I was testing with Spanish, where there was no problem, but switching to French I can reproduce the issue!

So, let's make sure this is fixed.

I'm escalating the issue so that it can be confirmed by second tier and passed to the developers.

I'll let you know the progress.