Multiple Form Notifcations When User Submits a Post

This support ticket is created 5 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-	-
13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-	-

Supporter timezone: America/New_York (GMT-04:00)

Tagged: Toolset Forms

This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 5 years, 2 months ago.

Assisted by: Christian Cox.

Author

Posts

February 25, 2019 at 3:19 pm #1205649

donaldM-2

I am getting an issue with 7 notifications going out when a user submits a post form. Everything is completely up to date.

February 25, 2019 at 9:34 pm #1205836

Christian Cox

Hi, please try the following troubleshooting steps:
- Temporarily deactivate all plugins except Types, Views and Forms and activate a default theme like Twenty Nineteen.
- Submit the Form once again and check the notifications that were sent. If the problem was resolved, reactivate the theme and plugins one by one until the problem returns.
- If the problem was not resolved, please edit this Form and open up all the notifications. Take screenshots showing all the notifications, their triggers, and their recipients. Please attach those screenshots for me to review and we can go from there.
Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.