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[Resolved] Mobile (Android) Visual Editor only see toolbar and no options available

This support ticket is created 6 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Europe/London (GMT+00:00)

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This topic contains 2 replies, has 2 voices.

Last updated by lindsayH 6 years, 11 months ago.

Assisted by: Nigel.

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#593116
Screenshot_20171126-170552.png

CRED Post Form. All works perfectly on PC, but I just went to look on my Android and found an issue.

The Visual editor - can only see the toolbars, no text area. The Text editor is OK.

I've disabled cache plugins and cleared the cache, but this didn't make any difference. I've also tried disabling all plugins except the Toolset ones and again this made no difference. The back end Visual editor is fine (jfyi).

#593329

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Lindsay

I just set up a test site on an online server to try this for myself, and it worked fine viewing the form with my Android phone.

You can test the page yourself here: hidden link

That is a vanilla test site made with twentyseventeen.

Can you see what your site looks like when switching theme?

And do you have the URL for me to see for myself?

#594083

Yes, I think it's a conflict between my theme and one of my plugins. Not your problem though. Apologies for troubling you.