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[Closed] Missing Custom fields in Conditional Block

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Shane 3 years, 11 months ago.

Assisted by: Shane.

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#1895683

Hi, sometime, when using a Conditional Block in a template, I don't have any Custom Fields in the selection dropdown.
I see only standtard WP and other fields, but not the custom fields created with Toolset.

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What am I doing wrong?

Thanks
Best

#1896439

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch.

Not sure what could be causing this issue. Have you tried the basic debugging steps such as temporarily disabling all the non-toolset plugins ?

Also check if the fields that are not showing up are in a field group that is currently active. I see where you say that sometimes this occurs, have you noticed any patterns to this occurring ?

Please let me know and we can take it from there.

Thanks,
Shane

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