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[Resolved] Min and max price in search doesn't work

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 10 replies, has 3 voices.

Last updated by Max 4 years, 10 months ago.

Assisted by: Minesh.

Author
Posts
#1423203

Max

I am trying to:
filter rezults

Link to a page where the issue can be seen:
hidden link

I expected to see:
filtered rezults by max price 180

Instead, I got:
wrong rezults

#1423361

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Do you mean that if you only input max price 180, you wanted to display all posts having price is less than equal to 180? If yes:

I need to check your view settings and for that, I need admin access details.

*** Please make FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1423369

Max

Hello Minesh!
This site was created on discover-wp.com.
Please check settings on real estate site for example

#1423371

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

ahh ok, I thought you already created the test site somewhere on your staging server.

Do you mean that if you only input max price 180, you wanted to display all posts having price is less than equal to 180?

I will check with the discover-wp.com site and get back to you.

#1423375

Max

- Do you mean that if you only input max price 180, you wanted to display all posts having price is less than equal to 180?
- Yes, exactly

#1424325

Hello,

Minesh is on holiday today. He will be back on tomorrow. He will get in touch with you with the latest updates on this ticket on Friday.

#1426325

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Yes - I can see the issue on discover-wp.com real-estate reference site as well as on my local test install if I add such range filter to the view.

I'll report this to our next level support.

#1431291

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Our Devs shared a hotfix that will help you to fix this issue but as your site is hosted on discover-wp.com I do not have any way to fix the issue on discover-wp.com.

The official fix for the issue will be shipped with view's version 3.1.

If you have a site hosted on your computer or any other server, Please let me know I will try to apply the hotfix there.

#1431295

Max

Thank you, Minesh
I will wait for the official release 3.1.

#1448229

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I would like to inform you that the latest release of Toolset Views 3.0.2, includes a fix for this issue. Please feel free to update the Toolset Views plugin on your install.

#1448361

Max

Thank you.