migrating site - where do I enter new key?

This support ticket is created 4 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 4 years, 6 months ago.

Assisted by: Luo Yang.

Author

Posts

November 26, 2020 at 8:35 am #1857495

adamM-14

Hello,

I have been deveolping the website under test environment and finally moved it to proper final url address - but now I get this errors:

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Toolset plugin cannot connect to toolset.com
Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice.

Need help?

See the communication error details and let us know in Toolset technical support.

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and
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Installer could not fetch subscription data for toolset. Error message: Invalid site key for the current site.
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I have added the final site address - fkt.pl - to my sites, but I can't find a placeto add the product key?

November 26, 2020 at 9:16 am #1857513

Luo Yang

Hello,

Please check these:
1) Make sure you are using the latest version of Toolset Types plugin, you can download it here:
https://toolset.com/account/downloads/

2) Follow our document to setup the Toolset Site Key in your website:
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

And test again