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This topic contains 7 replies, has 2 voices.

Last updated by Mateus Getulio 1 year, 6 months ago.

Assisted by: Mateus Getulio.

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#2604051
Captura de pantalla 2023-05-08 a las 16.39.45.png

Hello,
I want to display on each subscriber's page a custom field that I have created in the users. I am using Elementor Pro and Dynamic visibility. I am not able to display this user custom field.

Best regards and thanks

#2604173

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

Thanks for your contact!

Could you please try this tutorial that teaches you how to insert Toolset fields into Elementor pages? https://toolset.com/course-lesson/using-toolset-with-elementor-page-builder/#Adding-Toolset-Custom-Fields

Kindly give it a try and let us know how it goes. Thank you!

Regards,
Mateus.

#2604285

Hello Mateu,

I have read the tutorial and it is just as I have added the field before writing. I thank you for providing it for me to check.

I need to display a custom field for users created with Toolset in Dynamic Visibility.

Best regards and thanks

#2604575

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://toolset.com/privacy-policy-and-gdpr-compliance/#data-shared-with-our-support
**IMPORTANT**

- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link

Please, let me know if you need any additional details. Have a nice day.

#2604919

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

Thank you for providing the credentials.

Sorry, but unfortunately the integration between Elementor and Toolset is not possible the way you're expecting (by selecting the widget -> Visibiliad -> Fallback).

By the way, I'm not sure if this is a permission issue, but in Toolset -> Campos personalizados -> Campos de usuario we were not able to find the field of the first screenshot you shared.

Moreover, the only method to display Toolset fields inside Elementor pages is the one I mentioned previously: https://toolset.com/course-lesson/using-toolset-with-elementor-page-builder/#Adding-Toolset-Custom-Fields

I'm not sure if it is possible to implement a feature which would allow you to select a Toolset field in the 'fallback' area of the Elementor widget. And even if it is possible, it would be necessary to configure it through some code customization. At this point, I'm afraid this is beyond the scope of this support forum (https://toolset.com/toolset-support-policy/), but we recommend that you check our contractors page: https://toolset.com/contractors/. Thanks for your understanding.

I hope that this explanation is clear and solves the question. Please let me know.

Regards,
Mateus.

#2605153
Choosing-Toolset-Field-within-the-Dynamic-dropdown-menu-1.png
custom user field toolset.png

Hello Mateu,

The field in the first screenshot is in the place you indicate (Toolset -> Custom Fields -> User Fields, please check it. I attach the screenshot.

On the other hand, I have added the field as indicated in the Toolset tutorial (attached screenshot), but when I select "Toolset Field", there is no user field created in Toolset to select. In the tutorial it does not specify anything about user fields, how can I integrate a custom user field? Toolset gives the option to generate custom user fields, but it doesn't let you show it?

Best regards and thanks.

#2605329

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello again,

I have double-checked the problem, but so far I haven't been able to find a fix. I asked my colleagues to take a look to see if there's anything I'm missing.

I'll come back here as soon as one of them answers me (which shouldn't take long). Thank you in advance for your patience!

Regards,
Mateus.

#2605659

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your patience.

We have checked this better and one possibility to display the User Fields in Elementor could be by using the shortcode widget.

For example here: hidden link, you'll check the 'Fase 02' text, which is coming from the value of a specific user field (ivan), generated by a shortcode. To accomplish this, we'll need to:

- Enable the Toolset shortcodes menu. Just go to the Toolset -> Settings page and activate it in the 'Admin bar options'. Please check our doc related: https://toolset.com/course-lesson/toolset-shortcodes-menu/#enabling-the-toolset-shortcodes-menu
- Now you'll find this menu in your dashboard: https://toolset.com/wp-content/uploads/2016/02/toolset-shortcode-menu-in-admin-bar.jpg, which is very similar to the 'Fields and Views' block
- We opened the menu and generated a shortcode for the field in the 'Fase del proyecto del usuario' group. This section is located at the bottom of the menu
- Here we have 'display options' and 'user selection'. We have used the second option and chose the mentioned user: hidden link
- This produced a shortcode, that we just added in the Elementor shortcode widget here: hidden link. It seems to display fine the user field

We kindly ask you to review out this option and check if it'll enough to accomplish the desired results for your project.

Looking forward to your reply. Thank you.