This thread is resolved. Here is a description of the problem and solution.
Problem:
The customer reported that markers on their map view were not showing up. Clusters appeared, but clicking on them did not display individual markers. The issue occurred without any recent changes made by the customer. Console errors were present on the production site.
Solution:
The customer created a staging site where the markers displayed correctly, and the console errors were resolved. After further investigation, the customer discovered that a plugin compressing and converting images was causing the custom marker images not to display properly.
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This topic contains 4 replies, has 3 voices.
Last updated by 5 months ago.
Assisted by: Mateus Getulio.
I see that the console is full of errors that look like they could be related.
You've shared site credentials, but it is your production site.
Do you have a staging server where we could investigate this further without affecting your live site?
I'll set another private reply in case you do have an alternative to share.
