Maps not displaying on front end

This support ticket is created 7 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Toolset Maps, Views plugin

This topic contains 6 replies, has 2 voices.

Last updated by Shane 7 years, 6 months ago.

Assisted by: Shane.

Author

Posts

October 25, 2016 at 4:27 am #450012

suzyo

Screen shot 2016-10-25 at 12.26.29 AM.png

I am trying to: Get map to display

Went through this before. Here is thread:
https://toolset.com/forums/topic/map-showing-in-post-admin-but-not-rendering-on-page/

Now is happening again, please help. They are still talking to each other, see image attached.

The maps I created in the past are still working. New ones are not working.

October 25, 2016 at 2:22 pm #450202

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Suzyo,

Thank you for contacting our support forum.

Could you provide a bit more details on this for e.g if this issue started to occur after an update .

Looking forward to hearing from you soon.

Thanks,
Shane

October 25, 2016 at 6:35 pm #450292

suzyo

Hi Shane. I was away from project for a little while, annd yes, there was a major update from Toolset.

October 25, 2016 at 8:10 pm #450336

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Suzyo,

Would you mind providing me with admin access to the website so that I can have a look at this for you ?

The private fields will be enabled for your next response.

Thanks,
Shane

October 25, 2016 at 9:50 pm #450364

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Suzyo,

The problem seems to be the API key.

I've tried an API Key that I generated from my google account and it seems to work fine. You can take a look at the site.

I recommend generating an API and not restricting it to any domain.

Looking forward to hearing from you soon.

Thanks,
Shane

October 25, 2016 at 10:21 pm #450367

suzyo

Thanks. I went to my Google API console and unrestricted my key, and it works.

This is not a solution. I have three questions:

Why did it work with the restricted key in the past;
what happened to cause it to stop working; and

what am I supposed to do when the site goes live, and it becomes necessary to work with a paid API that will need to be restricted?

October 26, 2016 at 2:31 pm #450617

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Suzyo,

It should also work with the restricted domain as well.

Not sure why it just suddenly stopped working but everything is fine with the plugin so it could be some issue with Google and the API key.

Something could be up with google's API referrer restriction.

Could you try regenerating the key again and let me know if this helps.

Thanks,
Shane

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.