[Resolved] maps markers don't show up if view is inside a wp-template

[Author]

Posts

[alexanderL-2]

I am trying to:
display a map with all markers. It works if the view is in post but not if the view is inside a template.

I expected to see:
hidden link (view is as shortcode in classic page editor)

Instead, I got:
hidden link (view is as shortcode in template, which is set for the page as templae)

[Diego Pereira]

Hello @alexanderL-2, welcome to the WPML support Forum!

Please send us access to your WordPress dashboard (website URL, login and password), we need to check how these views are set. - Please use the private field to send the sensitive data - do not post if you do not see it.

It would be better if you give me a test site rather than the live site.

IMPORTANT Please backup a working copy of site files and database before.

All the best,
Diego

[Minesh]

Hello alexanderL - This is Minesh here and I'll take care of this ticket and try to help you further. Hope this is OK.

Well - I checked the view you ask us to check:
=> hidden link

But I do not see any content template is assigned to view. And I see with the content template there are number of view's added to it.
-=> hidden link

Can you please tell me which marker is not displaying exactly where.

[alexanderL-2]

Hi Minesh,

we changed the home site in the meantime. However the issue persists on other parts of the webiste where we are using wp-types template to display views.

Like here: hidden link

This is template "Stadt-Template" (id: 1050) displaying view "Stadt-View" (id: 1048).

The map displays west africa, gulf of guinea instead of the part with markers. Only if you click on a filter like "casino" to filter markers, the map shows the markers right. That only happens if the view is in a template. Without template (only using the view-shortcode), the map is working.

Thanks, Alex

[alexanderL-2]

I created two new pages to show the issue in a better way.

page 1 (Site-View in post w/o template) = hidden link
page 2 (Site-View within template) = hidden link

template = testtemplate (id:1291)
view = test-view (id:1292)

page 1 works great. The view is in default page editor and markers are shown in the map
page 2 doesnt work. The view is in template and the page refers to this template. So map is showing but without markers.

I dont get any js-errors or any other kind of error messages. What can it be?

Thanks, Alex

[Minesh]

Well - thank you for those links but the thing is that when I checked with the minimum installation only Toolet plugins installed and with the default theme, I do not able to reproduce the issue. Again, I checked with one of my colleague even he is not able to reproduce the issue.

I found that when I visit this page: hidden link
The generated map's ID is "js-wpv-addon-maps-render-map-8-1" that is incorrect but the correct map Id is "js-wpv-addon-maps-render-map-8"

Where as if you visit this page: hidden link
The map ID generated is correctly that is "js-wpv-addon-maps-render-map-8".

So steps to follow now is:
- Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

If above step does not help, I need copy of your site to check whats going wrong there.
More info:
=> https://toolset.com/faq/provide-supporters-copy-site/

[alexanderL-2]

You were right, it works without third-party plugins. I also found the bad one. It is "YOAST SEO".
Do you have any idea why toolset maps is not working with yoast?

Is there any compatibility setting which i oversee to check?

[alexanderL-2]

Never mind, i replaced "yoast seo" with "all in one seo". Now it works fine.

Thanks!