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[Resolved] Maps block not giving options

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 3 voices.

Last updated by Zeb H. 3 years, 2 months ago.

Assisted by: Minesh.

Author
Posts
#2197153

Tell us what you are trying to do?
This directory website needs to load map locations. While the google map is working, I can't select a dynamic source for the determined location.

Is there any documentation that you are following?
https://toolset.com/course-lesson/displaying-a-map-on-a-single-post-template/

What is the link to your site?
hidden link
(notice the map is loading but not at the defined address.)

#2197535

Hello and thank you for contacting Toolset support.

To better assist you with this issue, I'd like to get access to your website to check it further. Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **

#2200625

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Jamal is on Vacation. This is Minesh here and I'll take care of this ticket. Hope this is Ok.

I tried to login to admin using the access details you shared but unfortunately the shared admin access details is not working at this end. Can you please share working admin access details.

I have set the next reply to private which means only you and I have access to it.

#2201577

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

When I checked the content template and the map's block, you did not configured the map's block correctly to use dynamic source, so I set the address field now. Can you please confirm it works as expected now.

#2202027

Thanks so much - it is now working as expected. I now see what I was missing. Much appreciated!