Skip Navigation

[Resolved] Map Pins not showing at all since recent update.

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 - -
13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 - -

Supporter timezone: America/New_York (GMT-04:00)

This topic contains 2 replies, has 2 voices.

Last updated by Scott 3 years, 8 months ago.

Assisted by: Christian Cox.

Author
Posts
#2046327

I am trying to: Show map

Link to a page where the issue can be seen: hidden link for 1, but this is happening on a few sites. I did try default theme and disabling all other plugins.

I expected to see: Map pins for each address

Instead, I got: hidden link

#2046909

Link to a page where the issue can be seen: hidden link for 1, but this is happening on a few sites. I did try default theme and disabling all other plugins.
Hello, I logged in to the site to see what the problem could be. It looks like the map is configured correctly and the map API is valid, so I checked the View settings here:
hidden link

It looks like the View is set up correctly, but results are not displayed on the map. So I edited one of the Property posts to check the address field information. This post does not seem to include an address:
hidden link

In fact, none of the custom fields in this post have any values. So I checked a couple of other Property posts here:
hidden link
hidden link

Again, no custom fields have any values in these Property posts. Is it possible something happened during a site migration that caused custom field values to be deleted or unassociated with these posts somehow? Perhaps this site was migrated incompletely from another server, or a custom SQL script was used to edit the database directly, causing a problem with custom field associations? What can you tell me about the history of this site, and the others you mentioned that have similar problems?

#2049413

That was it, I forgot that I re-imported the properties and Had to run a quick function to push address to a Toolset Field.

That fixed it.