[Resolved] Map not zooming on desired location when there are no search results

[Author]

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[TimR4704]

I am trying to: zoom the map to UK when there are no search results

Link to a page where the issue can be seen: From homepage, please search "Slough" under "Find a Therapist".
hidden link

I expected to see: the map center on UK

Instead, I got: the map centering on Africa

Is there a way to set a default location when there are no results?

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Tim,

I suspect that this is due to your API key.

Could you regenerate you API key for Google Maps and let me know if the issue still remains ?

Thanks,
Shane

[TimR4704]

Thanks, I will try.
The interface has changed since I last generated an API key and there are a lot more options. Which is the right type of API key to enable? (the one I've tried so far results in 'request denied' when entered into WordPress).
Thanks
Tim

[TimR4704]

Actually I think I've figured out the APIs. It's now not loading properly until we've entered billing details
BUT
you can still see the original problem in place (i.e. I don't think that was related to API key).
Thanks
Tim

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Tim,

Would you mind allowing me to have access tot he site so that I can try an API key that I have ?

Thanks,
Shane

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Tim,

It seems that this user isn't admin.

Could you update the user to admin so that I can have access to the toolset settings?

Thanks,
Shane

[TimR4704]

Of course - sorry - I knew I forgot something! It's ready for you now.
Tim

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Tim,

It seems that you've exceeded your free quota with Google as there was this error in the console.

You have exceeded your request quota for this API. See hidden link

I think an upgrade to the account is needed.

Thanks,
Shane

[TimR4704]

I'm not convinced it's that - because the rest of the map functionality works a-ok, it just says "for development" purposes.
I'm waiting on the client to enter their billing info into the account.
Until then (and we're able to say for sure), is there not a way to instruct the map to center on a specific place on initial load and/or on 0 results?
Tim

[Shane Supporter Languages: English (English ) Timezone: America/Jamaica (GMT-05:00)]

Hi Tim,

There is actually a setting for this when inserting the Map. See Screenshot.

This should be able to allow you to center the map on a fixed location.

Thanks,
Shane