Map Not Rendering Unless Logged In

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Toolset Maps, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by marcusC-4 4 years, 8 months ago.

Assisted by: Luo Yang.

Author

Posts

March 16, 2020 at 1:56 pm #1552207

marcusC-4

I can only view the map on this page if I'm logged in: hidden link

I think it could be a conflict with Autoptomize. Is there a js file that I should exclude from being deferred?

March 17, 2020 at 4:19 am #1553001

Luo Yang

Hello,

I am not sure which JS file you can exlude, since those JS files might be required by other plugins/theme, if you exclude any JS file, it might conduct other unexpected result.

Since it is a compatibility issue, I suggest you try to locate the problem plugin/theme first:
1) Deactivate all other plugins, and switch to wordpress default theme 2020, deactivate all custom PHP/JS code snippets, and test again

2) If the problem is fixed, activate other plugins/theme one by one, try to locate it.

March 17, 2020 at 4:34 pm #1553879

marcusC-4

Thanks for the reply. I'll go through the troubleshooting steps as suggested and see what I find. I assume this is a conflict with Toolset and the cache settings since I can view the page when I'm logged in. Must be something that is deferred or combined that isn't playing nicely. I thought maybe this has come up before but no worries. I appreciate the suggestions.