Map markers not displaying on safari mobile

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-	-
13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-	-

Supporter timezone: America/New_York (GMT-04:00)

Tagged: Views, Views plugin

This topic contains 4 replies, has 4 voices.

Last updated by Christian Cox 4 years, 9 months ago.

Assisted by: Christian Cox.

Author

Posts

July 2, 2020 at 5:22 pm #1685535

prudenceR

Tell us what you are trying to do?
I'm trying to have my map markers display on safari, iphone 11

Is there any documentation that you are following?
I've looked through the toolset documentation but can't find anything

Is there a similar example that we can see?
It works on chrome mobile

What is the link to your site?
hidden link
user: hsny2020
pass: 0fe35bb0

July 3, 2020 at 7:11 am #1686019

Luo Yang

Hello,

Thanks for the details, since I don't have a Mac/iPhone device, so I have tried the URL you mentioned above with safari browser(5.1.7) + windows 10, I see below JS error in console window:

SyntaxError: Invalid character: '`'
...
SyntaxError: Invalid character: '`'
wpv_addon_maps.js:737
SyntaxError: Expected an identifier but found 'maps' instead

Can you confirm it in your safari browser?

If it is the same problem, what version of safari browser are you using? I will escalate this issue to our 2nd tier supporters.

July 6, 2020 at 3:08 pm #1688961

prudenceR

Thanks... I'm not seeing that js error on my desktop safari.

The markers are appearing on desktop, just not IOS. I'm running version 13.4

Any help would be much appreciated!

July 7, 2020 at 9:26 am #1689811

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

I tested on an iPad with iOS 13.5 and the map markers (custom coloured circles) appear to be working correctly in Safari.

We should have someone able to test on an iPhone in a later timezone, I'll get them to update here when they can.

July 7, 2020 at 4:49 pm #1690415

Christian Cox

I have an iPhone running up-to-date iOS software, but I'm seeing the colored circles appear when the page loads in Safari. I am attaching a screenshot here. Can you clear your browser cache in Safari settings and tell me if the problem is not resolved? Is the problem occurring when you use specific filters, or when the page loads?

The topic ‘[Closed] Map markers not displaying on safari mobile’ is closed to new replies.