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[Assigned] Map loads empty and marker button not focusing

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 1 voice.

Last updated by albertoG-9 19 hours ago.

Assisted by: Minesh.

Author
Posts
#2847353

Tell us what you are trying to do?
I am creating a map where the markers are coming from a view.
The view shows all content type »Partner« with filtering on the front-end by a custom taxonomy »Partner status«.
I have added custom marker icons (svg 24 x 32px), but am unable to show a different marker on hover (set up, but not working) or when selected. By clicking in the sidebar on the piece of content, the map zooms to the correct pin but does not open it.
Also, when I load the map, or refresh the page, the map is always zoomed out completely and no pins are shown at all. Once i click in the sidebar or on one of the filters the map updates and works correctly

Is there any documentation that you are following?
No, but i am using the classic editor.

Is there a similar example that we can see?
No

What is the link to your site?
You can see the example page here: hidden link

#2847391

for the htaccess use
rb / fitkitten

#2847482

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I'm not sure why no map markers are added on the map.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2847540

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

I've deactivated the plugin "Slim SEO" and I can see map marker works. Maybe you can update ALL plugins to latest version and check if that helps otherwise you will need to get in touch with "Slim SEO" plugin support and check with them why map markers is not added on map when the "Slim SEO" plugin is active.

#2847663

Hi, thanks a lot for finding this out! I will reach out to the developers and flag the issue. I can look for alternatives and uninstall it.

I still need assistance on:
— why the markers are not focusing?
— why are they not larger when they are selected and the chosen hover marker doesn’t appear?
— and why the pop up is not being opened when i click on the focus button from the sidebar?

thanks