Map don't load in addresses fields in backend with Enfold

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Toolset Maps, Toolset Theme integration, Views plugin

This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 6 years, 8 months ago.

Assisted by: Luo Yang.

Author

Posts

January 16, 2018 at 8:00 pm #606895

romanB-3

Hello,
Enfold is causing a bug and the maps or geocoding don't load in backend for addresses custom fields.
Thank you.

January 17, 2018 at 7:59 am #607000

Luo Yang

Dear Roman,

The problem you mentioned above is abnormal, please check these:
1) you are using the latest version of Toolset plugins
2) you are following our document to setup the google map API key:
https://toolset.com/documentation/user-guides/display-on-google-maps/creating-a-google-maps-api-key/
3) deactivate other plugins and switch to wordpress default theme, and test again
4) check if there is any JS error occurs in your website.

January 17, 2018 at 10:42 am #607060

romanB-3

Since there are other bugs with Enfold I'll use the Toolset Strater theme.
Thanks anyways.

January 18, 2018 at 2:01 am #607394

Luo Yang

Have you tried to deactivate other plugins and switch to Toolset starter original theme?
Did you get any JS error logs?

If the problem persists, please provide a database dump file (ZIP file) of your website in below private detail box, I need to test and debug it in my localhost, thanks

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.