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[Resolved] Map does not work anymore after updating.

This thread is resolved. Here is a description of the problem and solution.

Problem:

Get some JS errors after upgrading Toolset Maps plugin.

Solution:

It should be a compatibility issue, please check these:

https://toolset.com/forums/topic/map-does-not-work-anymore-after-updating/#post-2051411

Relevant Documentation:

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Elias 3 years, 9 months ago.

Assisted by: Luo Yang.

Author
Posts
#2051191
surgoed blank map.jpg

Hi Dario, I am trying to:

Update Toolset Types, Views, Maps.

Link to a page where the issue can be seen:

hidden link

I expected to see:

a map right below the breadcrumbs and above the title showing all real estate objects.

Instead, I got:

A blank page

Uncaught TypeError: Cannot read property 'event' of undefined
at WPViews.ViewAddonMaps.self.initGoogle (wpv_addon_maps.js?ver=2.0.8:1459)
at WPViews.ViewAddonMaps.self.init (wpv_addon_maps.js?ver=2.0.8:1569)
at new WPViews.ViewAddonMaps (wpv_addon_maps.js?ver=2.0.8:1575)
at HTMLDocument.<anonymous> (wpv_addon_maps.js?ver=2.0.8:1579)
at e (jquery.min.js?ver=3.5.1:2)
at t (jquery.min.js?ver=3.5.1:2)

#2051411

Hello,

We can not CC to other email address within forum ticket.

I have checked the URL you mentioned:
hidden link

I can see only error message:
Maintenance mode is on
Site will be available soon. Thank you for your patience!

And the problem you mentioned above is abnormal, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, deactivate all custom PHP/JS code snippets, and test again

3) If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#2052297

My excuse that the maintenance mode was on.

The goods news is, magic has happened. After trying to disable all plugins and activate them again it suddenly started working again.

My issue is resolved now. The map fully displays again.

Thank you!