This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user's map isn't displaying correctly.
Solution:
In a case like this I would recommend that your re-create the map from the beginning by re-adding all the shortcode. This should resolve most cases.
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This topic contains 4 replies, has 2 voices.
Last updated by 6 years, 3 months ago.
Assisted by: Shane.
Hi Shane, the Map plugin is active and also the legacy Map checkbox is checked (see attached screenshot).
Unfortunately I cannot give you now accesso to the backend because the tech people are going to start a maintenance activity and they told me not to enter the backend until tomorrow evening.
If you find another possible reason for that issue please let me know.
Thanks.
Franco
