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[Resolved] Map Display issues…

This support ticket is created 3 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 8 replies, has 3 voices.

Last updated by fabriceS 2 years, 11 months ago.

Assisted by: Minesh.

Author
Posts
#2226663

Hi !
I'm sorry, but I'm back again with this issue...
In a previous threat it was told that the issues are due to a too old version of php.

I finally had the opportunity to upgrade to v8.0 but this not solve the issue, the address is still not displayed correctly. More than that I cause new issues (probably the same source of problem) on my main map display page which does not display anymore.

I've asked the WordPress.com support for help and they told me it was caused by the Toolset plugins. So I've switched back to the 7.4 version in order to be functional for the visitors again. It's a commercial site, so it has to be online correctly.

Here is the issue transcript. I hope this time we can find a definitive solution to display the maps correctly on all the pages.

Thanks for your help.

From what I see your problem is related to the Toolset block plugin:
#24 /wordpress/core/5.8.2/wp-admin/edit-form-blocks.php(68): block_editor_rest_api_preload(Array, Object(WP_Block_Editor_Context))
#25 /wordpress/core/5.8.2/wp-admin/post.php(187): require('/wordpress/core...')
#26 {main}
thrown in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/classes/wpv-cache.class.php on line 358
[22-Nov-2021 08:40:48 UTC] PHP Warning: Constant WP_DEBUG already defined in /srv/htdocs/wp-config.php on line 72
[22-Nov-2021 08:40:48 UTC] PHP Deprecated: Required parameter $in follows optional parameter $method in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-query-debug.class.php on line 417
[22-Nov-2021 08:40:48 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 155
[22-Nov-2021 08:40:48 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 501
[22-Nov-2021 08:40:48 UTC] PHP Deprecated: Required parameter $wpv_found_items follows optional parameter $context in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/wpv-listing-common.php on line 266
[22-Nov-2021 08:40:48 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-summary-embedded.php on line 1772
[22-Nov-2021 08:40:48 UTC] PHP Deprecated: Required parameter $item follows optional parameter $type in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.wpcf.roles.php on line 274
[22-Nov-2021 08:40:48 UTC] PHP Deprecated: Required parameter $field follows optional parameter $post in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/embedded/includes/api.php on line 405
[22-Nov-2021 08:40:51 UTC] PHP Warning: Constant WP_DEBUG already defined in /srv/htdocs/wp-config.php on line 72
[22-Nov-2021 08:40:51 UTC] PHP Deprecated: Required parameter $in follows optional parameter $method in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-query-debug.class.php on line 417
[22-Nov-2021 08:40:51 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 155
[22-Nov-2021 08:40:51 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 501
[22-Nov-2021 08:40:51 UTC] PHP Deprecated: Required parameter $wpv_found_items follows optional parameter $context in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/wpv-listing-common.php on line 266
[22-Nov-2021 08:40:51 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-summary-embedded.php on line 1772
[22-Nov-2021 08:40:51 UTC] PHP Deprecated: Required parameter $item follows optional parameter $type in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.wpcf.roles.php on line 274
[22-Nov-2021 08:40:51 UTC] PHP Deprecated: Required parameter $field follows optional parameter $post in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/embedded/includes/api.php on line 405
[22-Nov-2021 08:40:56 UTC] PHP Warning: Constant WP_DEBUG already defined in /srv/htdocs/wp-config.php on line 72
[22-Nov-2021 08:40:56 UTC] PHP Deprecated: Required parameter $in follows optional parameter $method in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-query-debug.class.php on line 417
[22-Nov-2021 08:40:56 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 155
[22-Nov-2021 08:40:56 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 501
[22-Nov-2021 08:40:56 UTC] PHP Deprecated: Required parameter $wpv_found_items follows optional parameter $context in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/wpv-listing-common.php on line 266
[22-Nov-2021 08:40:56 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-summary-embedded.php on line 1772
[22-Nov-2021 08:40:56 UTC] PHP Deprecated: Required parameter $item follows optional parameter $type in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.wpcf.roles.php on line 274
[22-Nov-2021 08:40:56 UTC] PHP Deprecated: Required parameter $field follows optional parameter $post in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/embedded/includes/api.php on line 405
[22-Nov-2021 08:40:57 UTC] PHP Fatal error: Uncaught ArgumentCountError: array_merge() does not accept unknown named parameters in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/classes/wpv-cache.class.php:358
Stack trace:
#0 /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/classes/wpv-cache.class.php(358): array_merge(post_author: Array, post_type: Array)
#1 /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/classes/wpv-cache.class.php(580): WPV_Cache::generate_post_data_cache(Array, Array, Array)
#2 /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-filter-query.php(220): WPV_Cache::generate_native_cache(Array, Array)
#3 /wordpress/core/5.8.2/wp-includes/class-wp-hook.php(303): WPV_View_Post_Query->wpv_filter_extend_query_for_parametric_and_counters(Object(WP_Query), Array, '2334')
#4 /wordpress/core/5.8.2/wp-includes/plugin.php(189): WP_Hook->apply_filters(Object(WP_Query), Array)
#5 /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-filter-query.php(848): apply_filters('wpv_filter_quer...', Object(WP_Query), Array, '2334')
#6 /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-api.php(112): wpv_filter_get_posts('2334')
#7 /srv/htdocs/wp-content/plugins/toolset-maps/application/controllers/compatibility/gutenberg/editor-blocks/blocks/map/MapBlock.php(528): get_view_query_results('2334', NULL, NULL, Array)
#8 /wordpress/plugins/gutenberg/11.9.1/lib/compat.php(132): OTGS\Toolset\Maps\Controller\Compatibility\Gutenberg\EditorBlocks\Blocks\Map\MapBlock->render(Array, '', Object(WP_Block))
#9 /wordpress/core/5.8.2/wp-includes/class-wp-block.php(221): {closure}(Array, '', Object(WP_Block))
#10 /wordpress/core/5.8.2/wp-includes/class-wp-block.php(211): WP_Block->render()
#11 /wordpress/core/5.8.2/wp-includes/class-wp-block.php(211): WP_Block->render()
#12 /wordpress/core/5.8.2/wp-includes/blocks.php(868): WP_Block->render()
#13 /wordpress/core/5.8.2/wp-includes/blocks.php(906): render_block(Array)
#14 /wordpress/core/5.8.2/wp-includes/class-wp-hook.php(303): do_blocks('<!-- wp:themify...')
#15 /wordpress/core/5.8.2/wp-includes/plugin.php(189): WP_Hook->apply_filters('<!-- wp:themify...', Array)
#16 /wordpress/core/5.8.2/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(1792): apply_filters('the_content', '<!-- wp:themify...')
#17 /wordpress/core/5.8.2/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(550): WP_REST_Posts_Controller->prepare_item_for_response(Object(WP_Post), Object(WP_REST_Request))
#18 /wordpress/core/5.8.2/wp-includes/rest-api/class-wp-rest-server.php(1140): WP_REST_Posts_Controller->get_item(Object(WP_REST_Request))
#19 /wordpress/core/5.8.2/wp-includes/rest-api/class-wp-rest-server.php(987): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wp/v2/pages/(?...', Array, NULL)
#20 /wordpress/core/5.8.2/wp-includes/rest-api.php(495): WP_REST_Server->dispatch(Object(WP_REST_Request))
#21 /wordpress/core/5.8.2/wp-includes/rest-api.php(2832): rest_do_request(Object(WP_REST_Request))
#22 [internal function]: rest_preload_api_request(Array, '/wp/v2/pages/23...')
#23 /wordpress/core/5.8.2/wp-includes/block-editor.php(444): array_reduce(Array, 'rest_preload_ap...', Array)
#24 /wordpress/core/5.8.2/wp-admin/edit-form-blocks.php(68): block_editor_rest_api_preload(Array, Object(WP_Block_Editor_Context))
#25 /wordpress/core/5.8.2/wp-admin/post.php(187): require('/wordpress/core...')
#26 {main}
thrown in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/classes/wpv-cache.class.php on line 358
[22-Nov-2021 08:40:59 UTC] PHP Warning: Constant WP_DEBUG already defined in /srv/htdocs/wp-config.php on line 72
[22-Nov-2021 08:40:59 UTC] PHP Deprecated: Required parameter $in follows optional parameter $method in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-query-debug.class.php on line 417
[22-Nov-2021 08:40:59 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 155
[22-Nov-2021 08:40:59 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 501
[22-Nov-2021 08:40:59 UTC] PHP Deprecated: Required parameter $wpv_found_items follows optional parameter $context in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/wpv-listing-common.php on line 266
[22-Nov-2021 08:40:59 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-summary-embedded.php on line 1772
[22-Nov-2021 08:40:59 UTC] PHP Deprecated: Required parameter $item follows optional parameter $type in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.wpcf.roles.php on line 274
[22-Nov-2021 08:40:59 UTC] PHP Deprecated: Required parameter $field follows optional parameter $post in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/embedded/includes/api.php on line 405
[22-Nov-2021 08:41:00 UTC] PHP Warning: Constant WP_DEBUG already defined in /srv/htdocs/wp-config.php on line 72
[22-Nov-2021 08:41:00 UTC] PHP Warning: Constant WP_DEBUG already defined in /srv/htdocs/wp-config.php on line 72
[22-Nov-2021 08:41:00 UTC] PHP Deprecated: Required parameter $in follows optional parameter $method in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-query-debug.class.php on line 417
[22-Nov-2021 08:41:00 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 155
[22-Nov-2021 08:41:00 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 501
[22-Nov-2021 08:41:00 UTC] PHP Deprecated: Required parameter $in follows optional parameter $method in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-query-debug.class.php on line 417
[22-Nov-2021 08:41:00 UTC] PHP Deprecated: Required parameter $wpv_found_items follows optional parameter $context in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/wpv-listing-common.php on line 266
[22-Nov-2021 08:41:00 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 155
[22-Nov-2021 08:41:00 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 501
[22-Nov-2021 08:41:00 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-summary-embedded.php on line 1772
[22-Nov-2021 08:41:00 UTC] PHP Deprecated: Required parameter $wpv_found_items follows optional parameter $context in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/wpv-listing-common.php on line 266
[22-Nov-2021 08:41:00 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-summary-embedded.php on line 1772
[22-Nov-2021 08:41:00 UTC] PHP Deprecated: Required parameter $item follows optional parameter $type in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.wpcf.roles.php on line 274
[22-Nov-2021 08:41:01 UTC] PHP Deprecated: Required parameter $field follows optional parameter $post in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/embedded/includes/api.php on line 405
[22-Nov-2021 08:41:01 UTC] PHP Deprecated: Required parameter $field follows optional parameter $post in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/embedded/includes/api.php on line 405
[22-Nov-2021 08:41:02 UTC] PHP Warning: Constant WP_DEBUG already defined in /srv/htdocs/wp-config.php on line 72
[22-Nov-2021 08:41:02 UTC] PHP Deprecated: Required parameter $in follows optional parameter $method in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-query-debug.class.php on line 417
[22-Nov-2021 08:41:02 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 155
[22-Nov-2021 08:41:02 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 501
[22-Nov-2021 08:41:02 UTC] PHP Deprecated: Required parameter $wpv_found_items follows optional parameter $context in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/wpv-listing-common.php on line 266
[22-Nov-2021 08:41:02 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-summary-embedded.php on line 1772
[22-Nov-2021 08:41:02 UTC] PHP Deprecated: Required parameter $item follows optional parameter $type in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.wpcf.roles.php on line 274
[22-Nov-2021 08:41:02 UTC] PHP Deprecated: Required parameter $field follows optional parameter $post in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/embedded/includes/api.php on line 405
[22-Nov-2021 08:41:16 UTC] PHP Warning: Constant WP_DEBUG already defined in /srv/htdocs/wp-config.php on line 72
[22-Nov-2021 08:41:16 UTC] PHP Deprecated: Required parameter $in follows optional parameter $method in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-query-debug.class.php on line 417
[22-Nov-2021 08:41:16 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 155
[22-Nov-2021 08:41:16 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/filters/wpv-filter-meta-field.php on line 501
[22-Nov-2021 08:41:16 UTC] PHP Deprecated: Required parameter $wpv_found_items follows optional parameter $context in /srv/htdocs/wp-content/plugins/toolset-blocks/inc/wpv-listing-common.php on line 266
[22-Nov-2021 08:41:16 UTC] PHP Deprecated: Required parameter $meta_type follows optional parameter $view_settings in /srv/htdocs/wp-content/plugins/toolset-blocks/embedded/inc/wpv-summary-embedded.php on line 1772
[22-Nov-2021 08:41:16 UTC] PHP Deprecated: Required parameter $item follows optional parameter $type in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.wpcf.roles.php on line 274
[22-Nov-2021 08:41:16 UTC] PHP Deprecated: Required parameter $field follows optional parameter $post in /srv/htdocs/wp-content/plugins/types/vendor/toolset/types/embedded/includes/api.php on line 405
[22-Nov-2021 08:41:17 UTC] PHP Warning: Undefined array key "REMOTE_ADDR" in /scripts/env.php on line 34
[22-Nov-2021 08:41:17 UTC] PHP Warning: Undefined array key "SERVER_NAME" in /scripts/env.php on line 255
[22-Nov-2021 08:41:17 UTC] PHP Warning: Undefined array key "HTTP_HOST" in /scripts/env.php on line 266

#2226797

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the previous ticket you reported and I believe you are talking about the issue reported using the following previous ticket - is that correct?
=> https://toolset.com/forums/topic/bad-display-on-maps/

Could you please confirm?

#2226805

Hi Minesh,
yes I confirm.

This is really a strong issue for us and I don't know anymore how to search about the issues or how to solve it. All the non Toolset plugins have already been deactivated and nothing changed. The display on the map does not work anymore. It seems that nobody know where the issue is...

#2226809

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I'll pass this ticket to Shane as he already have done some investigation on this issue. He will get in touch with you as soon as he will back to work.

#2227231

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Fabrice,

It would appear that you didn't get to setup a test site for our 2nd tier team to investigate the issue.

Are you now able to do this so that they can perform a detailed inspection of the issue to identify the cause?

If so i've enabled the private fields for your next response so that you can provide the credentials for this test site.

Thanks,
Shane

#2233243

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Shane is on Vacation. This is Minesh here and I'll take care of this ticket. Hope that is ok.

Thank you for sharing admin access details. I've passed the admin access details to our next level support and they will try to investigate the issue on the staging site you shared. Please hold on for further updates.

#2234951

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

So our 2nd tier support debugged the issue and found that we will require to delete the wp_toolset_maps_address_cache from the database and then deactivate and reactivate the Toolset maps plugin and it will work.

If you do not know how to do it, I suggest you should take full backup of your database and send me admin access details so I should try to perform the said task on the database.

I have set the next reply to private which means only you and I have access to it.

#2235095

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've applied the solution. Can you please confirm it works at your end now.

#2235147

THANK YOU SO MUCH Minesh and thank you your team !!!
Very happy it is now solved !

Thanks Thanks Thanks Thanks 😄

Have a great day !