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[Resolved] MailPoet subscribe confirmation page says page not found with Types active

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This topic contains 4 replies, has 2 voices.

Last updated by David 2 years ago.

Assisted by: Luo Yang.

Author
Posts
#2493843

Hi there,

When users subscribe to a list using MailPoet plugin, when the user clicks the link in their email to confirm their subscription, the confirmation page says Page Not Found.

I'm rasing this here because we've also worked through the issue with MailPoet support team.

By troubleshooting with WP theme TwentyTwenty (and TwentyTwentyOne), with only MailPoet, MailPoet Premium and Toolset Types plugins active, we've disscovered that this problem only exists when Type is active.

#2494235

Hello,

It seems to be a compatibility issue with other plugins(MailPoet), please provide a copy of your website in below private message box, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

#2494465
#2495779

I am downloading the files, will update here if find anything.

#2495901

Please try these:
Dashboard-> Toolset-> Post types, find and edit post type "Data Articles", change the post type slug from "data" to something else, for example "data-article"

And test again.

The MailPoet plugin is using "data" URL parameter name to pass some information, which is conflict with the post type slug "data", so you will need to change the post type slug to something else.

#2496031

Yes, that solves it. Thank you very much!