[Resolved] Lost Password page opens directly to reset password page

[Author]

Posts

[Jas]

When someone clicks the "Forgot your password", it opens lost password page with the form I created (yay!).
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But as soon as someone puts in their email address, it immediately opens the password reset page (and still tells you to check your email), but right away gives the "new password", repeat new password", fields, without having to go into email to link to this page.
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Instead, I expected a link to this page to appear in the email, and when they click on it, to take them to enter their new password.

At the same time, there is in fact also an email in the inbox, but when I click that link, it takes me to a WordPress default form for entering the new password, at
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Thanks for your help:)

[Shane]

Hello,

Thank you for contacting our support forum.

Could you provide a little more information on this as to when did this issue started to occur ?

Thanks,
Shane

[Jas]

I'm just now setting up the my accounts/password reset etc. pages following your documentation, and this was the result when I tried to set it up following that documentation. I don't know if it's because I'm using Divi instead of layouts?
https://toolset.com/documentation/user-guides/building-the-my-account-page/

[Shane]

Hi Jas,

Would you mind allowing me to have access to the site so that I can see what you've done so far?

Thanks,
Shane

[Shane]

Hi Jas,

This should be working now.

The correct shortcode is.

[wpv-forgot-password-form reset_password_url="url"]

What you had was

[wpv-forgot-password-form redirect_url="url"]

Thanks,
Shane

[Jas]

My issue is resolved now. Thank you!