[Resolved] Loops Wizard does not proceed to next screen when I click Next

[Author]

Posts

[Ellen]

I am trying to: Utilize the loops wizard to generate the view loop

Link to a page where the issue can be seen: hidden link

I expected to see: Next screen

Instead, I got: Nothing

There are no errors in the console and I don't seem to find anything in the error_log either.

[Luo Yang]

Hello,

The problem you mentioned above is abnormal, in case it is a compatibility problem, please try this:

1) deactivate other plugins and switch to wordpress default theme, and test again

2) If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, also point out the problem page URL, I need to test and debug it in my localhost, thanks

[Luo Yang]

There are some known compatibility problem with other plugins/theme, for example:
https://toolset.com/known-issues/?wpv_post_search=compatibility&wpv_aux_current_post_id=399043&wpv_view_count=401205-TCPID399043

I have tried your database dump file in my localhost, the "loops wizard" works fine, see screenshot loops2.JPG

since you are using 32 plugins and a custom theme in your website, it should be a compatibility problem of your website.

As I mentioned above, please try these:
1) Backup your website, then you will be able to restore your website at anytime.
2) Deactivate other plugins and switch to wordpress default theme, and test again
Try to locate the problem plugin/theme
3) Please check if there is any PHP error in your website:
Enable PHP debug mode, copy and paste the debug logs here
PHP Debugging
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file. If it cannot, use an FTP program to create the file and make it writable to Apache (normally, user www-data).
https://toolset.com/documentation/user-guides/debugging-types-and-views/