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[Resolved] logo upload not working

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 17 replies, has 3 voices.

Last updated by Minesh 6 years, 8 months ago.

Assisted by: Minesh.

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#627736

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - it looks like there is issue with forum's private reply - how you are sharing the duplicator files?

Could you please upload duplicator files to some file sharing service and send me just links to download it as I do not see the links to download with your reply.

I have set the next reply to private which means only you and I have access to it.

#628654

Minesh, I sent you the drop box files several days ago? Do you have any news on this ? Many thanks Holly

#628723

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Sorry for the unintentional delay as my queue was flooded with so many tickets.

Well - I just checked by installing the duplicator on my localhost and once I change the theme to default theme 2017 - the CRED from just works fine with logo upload. So it looks like the issue is from your theme.