Load time is horrendous. Even to search 9 products it takes 7-8 seconds.

This support ticket is created 7 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Content Templates, Discover WP, Views plugin

This topic contains 8 replies, has 3 voices.

Last updated by HenrykI1899 7 years, 11 months ago.

Assisted by: Shane.

Author

Posts

November 2, 2016 at 6:26 pm #452782

brentN

I am trying to: Search Find Your Canopy

I visited this URL: hidden link

I expected to see: Faster load time

Instead, I got: 7 second load time. Not acceptable.

November 2, 2016 at 8:10 pm #452825

brentN

In the top right "SEARCH BY STOCK #:" is taking up to 30 seconds to load.

November 2, 2016 at 10:14 pm #452868

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Brent,

Thank you for contacting our support forum.

What I recommend that you do is to install a caching plugin like w3-total cache to increase the load speed of your website.

Thanks,
Shane

November 2, 2016 at 11:12 pm #452880

brentN

I've installed caching plugins, they just crash the site completely.

November 3, 2016 at 9:34 am #453016

HenrykI1899

Hi Brent,
your site is mutch to heavy. 9,2 Mb. something about 1.5-2 MB is OK. Your Images are to big. You have to ask someone to help you with that. And do you need the video?
hidden link

what kind of hosting to you have? for an shop you need something rootserver like to see one the screenshot.
thanks Henryk

November 3, 2016 at 3:14 pm #453152

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Henry,

Thanks for the input 🙂

As henry says the images can contribute to the loading speed.

What you can do is to optimize your images for the web by using the following plugin
https://wordpress.org/plugins/ewww-image-optimizer/

Thanks,
Shane

November 4, 2016 at 9:29 pm #453568

brentN

Ok, I'll try the cloudflare option
Also when we go to FIND YOUR CANOPY, the results page form is not populating all fields.

November 4, 2016 at 10:01 pm #453573

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Brent,

For your second issue I would highly recommend that you open a new ticket for this issue.

We only handle 1 issue per ticket 🙁

Thanks,
Shane

November 5, 2016 at 11:54 am #453723

HenrykI1899

Hi Brent,
your site is to heavy again. 8,6 Mb. Is there somehow to help you with that?
So the speed of your site will only go faster if smaler site and an fast hosting with ssd and real core cpu. the cdn from cloudflare will only help you if you will sell you products worldwide.
that my opinion. regards Henryk

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.