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[Resolved] License Key will not activate

This support ticket is created 7 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Europe/London (GMT+00:00)

This topic contains 3 replies, has 2 voices.

Last updated by JeanJ2365 7 years ago.

Assisted by: Nigel.

Author
Posts
#596545
LICENSE KEY.png

Tell us what you are trying to do? I am trying to add the license key to the website.
When I enter the license key - and click OK - the plugin tells me the key is invalid.

I am not able to add the license key.

Is there any documentation that you are following? NO

Is there a similar example that we can see?

What is the link to your site? hidden link

#596617

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

Sorry, we have lots of reports of the same and are currently working on it.

I'll update when the problem is resolved and you can try again.

Thanks for your patience.

#596690

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

The issue with registering sites has now been resolved, if you could please try again, and let me know if you still experience any problems.

Sorry about the hiccup.

#597219

Thanks so much!!