[Resolved] licence issue after import backup with duplicator

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[ritaV]

Hi!
I'm creating my site in a subdomain under test.
I have associated that domain with toolset.

I create a backup of my site with duplicator.
then i have update wpml but i have a big issue and my site was a white page.

I tried to resolve via ftp by deleting the wpml folders but I did not solve it. So I deleted all the files and I imported my backup with duplicator.
Now my site is online, everything works correctly again and I do not see the wpml update notifications that caused me to crash before.

But i have a toolset issues of my licence.
The domain is the same!

the notify of issue in backend:
"Remember to register Toolset. Registration gives you automatic updates for stability, performance and security."

If i click on "register toolset" i see the commercial page of plugin but i cannot insert my code.

see my screenshot please.

Thank you so much

[Luo Yang]

Dear Rita,

It seems that there are some broken files in your website, see similar thread in WPML:
https://wpml.org/forums/topic/no-repositories-defined-cant-register-my-license/

I suggest you delete WPML plugin and Types plugin, and download the latest version of them, and test again.

[ritaV]

I read the post you recommended. But if I disable and then uninstall WPML (and its extensions) and TOOLSET (and its extensions) I lose all my data?
How can I recover them? are they shown again as soon as I reinstall the two plugins? both the translations and my cpt, taxonomy etc?

[Luo Yang]

Q1) I lose all my data?
No, all settings are saved in the database, so after you remove plugins files, it won't lose your data

Q2) How can I recover them? are they shown again as soon as I reinstall the two plugins?
Yes, delete the plugins files, install the plugin again, you should be able to see those custom post types/taxonomy after you activate Types plugin again.

And I suggest you backup your website first.

[ritaV]

Hi Luo! Thank you so much for your answers.

you've been an angel!

I solved this way:

- I downloaded the repositories.xml file of wpml
- I added the file in the wpml plugin (looking at your guide)
- I did a search for updates (has found wpml updates to be made)
- The notification appeared that I had to enter a valid license code for both wpml and toolset
- I clicked on the "register wpml" notification and ended up on the page with wpml and toolset in which I could enter the license codes for both

Everything works and is correctly updated.

I wrote to you because this could help other users in my situation.

[Luo Yang]

You are welcome