Layouts row width not responding

This support ticket is created 7 years ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Backend editing, Layouts plugin

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 7 years ago.

Assisted by: Luo Yang.

Author

Posts

November 14, 2017 at 12:40 am #589285

ThomasB2891

Hello,

I'm working on a new parent layout for header and footer. I'd like both the header and footer to extend the full with of the page (as selected from the "edit row" option in layouts). The header works perfectly, but the footer will not respond to the edit. It wont extend the contents or the background to the full width of the page.

If I move the very same row to be positioned above the child but below the header, it extends full width as expected. But as soon as I move it below the child it only extends to the width of the child. Weird?

I searched around for this problem and found it was a bug at one point. I just updated to the latest version of all the toolset components. Perhaps the bug has returned with the update?

Any ideas?

Also, I just want to ad that I have been very impressed with your product and customer service. A++. Toolset is a real door opener for those without advanced coding knowledge.

Thanks,
Tom

November 14, 2017 at 7:42 am #589348

Luo Yang

Dear Tom,

The problem you mentioned above is abnormal, there might be other custom CSS codes in your website, please try these:
1) deactivate other plugins and switch to original Toolset Starter theme, and test again
2) If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, also point out the problem page URL and layout URL, I need to test and debug it in my localhost, thanks