[Resolved] Layouts plugin interferes with woocommerce checkout process

[Author]

Posts

[kalmang]

I am trying to:

Set up a full woocommerce ecommerce workflow using the Toolset Classifieds reference site.

Link to a page where the issue can be seen:

hidden link
(may not be viewable for guest user)

I expected to see:

hidden link
(I got this view by deactivating the toolset layouts plugin)

Instead, I got:

hidden link
(What happens automatically when layouts is activated)

[Minesh]

Hello. Thank you for contacting the Toolset support.

Well - it looks like compatibility issue between the third party plugin you are using. As far as I can see you are using "WooCommerce PayPal Powered by Braintree Gateway" plugin for your payments - correct? If yes:

I need that plugin zip and exact steps to reproduce the issue in order to reproduce the issue.

I have set the next reply to private which means only you and I have access to it.

[kalmang]

Hi, I just want to make sure that my previous private message was received.

[Minesh]

Yes - I got the message. I'm working on to setup a test site and update you as soon as I know more.

[kalmang]

Thank you!

[Minesh]

Thanks for sharing all information. I've tried to setup new test site with classifieds framework and I've installed the plugin you shared and activated the braintree credit card - but I do not see the Credit Card option on my test site as you shared with screenshot before:
=> hidden link

Is this the case that it will not work on localhost or do I need to configure the payment gateway with any specific information?

Is it possible for you to send me your site copy - it would be fast and save time.
=> https://toolset.com/faq/provide-supporters-copy-site/

[Minesh]

Well - I need braintree account information to activate the braintree credit card payment gateway. Could you please send me that info.

I have set the next reply to private which means only you and I have access to it.

[kalmang]

For braintree testing, please go to woocommerce settings, select checkout, select Braintree (Credit Card) hidden link

And then change to using sandbox.

If you have problems with this setup, let me know and you can access our existing site.

[kalmang]

just to clarify: you have access to admin of hidden link, because we sent with form before.

[Minesh]

Well - I'm still not get to display the checkout page with the Credit Card options. I configure settings for "Credit Card" as per your site on my localhost but still - I'm missing something.

I tried to add a new listing Add on your staging site and I fill up the form and tried to checkout but I do not see the "Credit Card" option. Please check following screenshot:
=> hidden link

With what product form I will be able to see the "Credit Card" option while checkout ?

[Minesh]

Also - it would be great if you can share full duplicator copy of your site. I see you shared it before but I do not get the duplicator archive file.

Please send me duplicator installer and archive.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Well - the site copy you send me for duplicator does not contain any files of wordpress.

Could you please send me full duplicator package will all files (wp-content) etc..etc..

I have set the next reply to private which means only you and I have access to it.