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[Resolved] Layouts Cells (Tabs, Accordion etc.) issues update after November 29, 2018

This thread is resolved. Here is a description of the problem and solution.

Problem:
The Tab and Accordion cells have disappeared in Layouts.

Solution:
This was a bug introduced in Layouts 2.5, and fixed with an update to Layouts 2.5.1

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 9 replies, has 3 voices.

Last updated by willemP 5 years, 11 months ago.

Assisted by: Nigel.

Author
Posts
#1156200

I am trying to:

Link to a page where the issue can be seen: hidden link

I expected to see: Tabs under foto and at the bottom gallery.

Instead, I got: It shows no tabs and the gallery shortcode is visible

#1156217

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Willem

I couldn't see anything obviously wrong with shortcodes in the Visual Editor cell, maybe I misunderstood what you meant, can you clarify?

#1156244

I have a custom field type=WYSIWYG. That field contains a gallery of images (shortcode from WP)

I use the WYSIWYG Layouts Cell to place that field in the lay-out.

In stead of the images it now shows the shortcode for the gallery as you can see at the bottom just above the comment form.

[gallery columns="6" ids="911,910,909,908,900,901,902,903,904,905,917,918,919,920"]
#1156273

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

I'm having trouble reproducing that.

There is no WYSIWYG Layouts cell. There is a WYSIWYG custom field type.

Do you mean to say that your post type has a WYSIWYG field (which contains a gallery shortcode), and that you inserted this field in a Visual Editor cell?

(That's what I tested, and it worked on my site.)

#1156308

Yep that’s exactly what I did. Visual Editor... for me it’s a WYSIWYG 😉
But strange it worked yesyerday and afyer the update stopped working. Same as the other Layout cell components I refered to

#1156407

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

OK, well I think I will need a copy of your site because, as I say, I set up a test locally and it is working as expected.

Can you provide a site copy: hidden link

#1157672

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Willem

I saw on your site when editing the Layout that in the final Visual Editor cell where you insert the fotogallerij field the types shortcode included the attribute output='raw'.

That would prevent the content filters from running that parse the WP gallery shortcode. Removing that attribute fixes the problem, the gallery images are then rendered correctly.

I'm reverting this to escalated while awaiting news of the issue with tab and accordion cells. The Layouts devs are looking at this now and we will hopefully have a fix soon.

#1157710

I looked into it and you are right. I probably changed this during testing different options. I reverted to previous settings and it works again.
I wait your response on the other issues.
Thanks in advance.

#1160562

Hi Willem,

Nigel is away for a few days and I'm following up on his behalf.

The Layouts 2.5.1 version has been released which addresses the issue that you reported.

Appreciate your report and patience and you're welcome to mark this as resolved, to confirm that the update works.

Feel free to open a new ticket for a different issue or concern - we're here to help.

regards,
Waqar

#1160649

My issue is resolved now. Thank you!