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[Resolved] Layouts beta4 and Views beta5 breaks CRED reCAPTCHA

This support ticket is created 7 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 7 replies, has 2 voices.

Last updated by tinaH 7 years, 2 months ago.

Assisted by: Minesh.

Author
Posts
#491006
reCAPTCHA error.png
older beta.png
latest beta.png

If I activate Layouts b4 and Views b5 reCAPTCHA don't work in CRED forms.
(Turning Layouts on/off don't affect anything so I suppose it's Views b5 that is the problem)

I installed old versions, Layouts b1 and Views 2.3.0, then reCAPTCHA works again.

Attached image shows error in console, working reCAPTCHA and not working ("latest beta.png")

#491235

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you confirm that you are using CRED version 1.8.5?

#491241

Confirmed CRED 1.8.5
(Doesn't that show in the toolset debug info I sent?)

#491246

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - you did not yet attached debug info 🙂

Let me activate it for you.

#491252

My sincere apologies!

#491261

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

It seems like a we found a bug here. I reported this to our developers and I'll get in touch with you as soon as I know more.

#493349

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

This issue should be fixed with the latest CRED release.

*** Please make a FULL BACKUP of your database and website.***
I kindly request you to update ALL Toolset plugins to it's latest official release version and try to resolve your issue. You can download ALL latest Toolset plugins from:
=> https://toolset.com/account/downloads/

#493392

Correct. Works in new release

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.