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[Resolved] Layouts 1.8.3 not working together with DIVI Theme

This support ticket is created 8 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 3 voices.

Last updated by Hansjörg Jäckel 8 years, 1 month ago.

Assisted by: Nigel.

Author
Posts
#432066
Error_WP-Toolset_DIVI-Integration_Layouts_Teil-6.png
Error_WP-Toolset_DIVI-Integration_Layouts_Teil-4.png
Error_WP-Toolset_DIVI-Integration_Layouts_Teil-3.png
Error_WP-Toolset_DIVI-Integration_Layouts_Teil-1.png

I am trying to:
After the update to WP-Toolset Layout Version PlugIn v1.8.3 and WP-Toolset DIVI PlugIn v1.4 the complete the complete DIVI-Theme based WebUI is destroyed. The ROW is now complete not shown!!!

I visited this URL:
working version of the WP-Installation hidden link

not working version of the WP-Installation: hidden link
hidden link
hidden link

I expected to see:
in the not working WP-Installation the WP-Toolset Layout PlugIn v1.8.3 and WP-Toolset DIVI PlugIn v1.4 is installed.

Instead, I got:
in the working WP-Installation the WP-Toolset Layout PlugIn v1.7 and WP-Toolset DIVI PlugIn v1.3 is installed.

Conclusion:
The newest WP-PlugIn version Layouts & DIVI Integration are not working together with DIVI-Theme version 2.7.8 & version 2.7.10!

I have lost now more the a half day to find out this issue and my customer is very upset!!!

Thanks for your urgent support & assistance!

#432168

I have the exact same problem. Unfortunately I haven't heard back from any developers so far...
No updates on the problem...

#432454

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

I'm sorry for the issues you have been having, the updates introduced numerous problems with the Divi integration.

An errata with a temporary fix has been published here: https://toolset.com/errata/issues-multiplied-no-content-display-wrong-fields/

Please follow the steps described there, and let me know if you continue to have any problems.

#432630

Hi Nigel,

Thanks very much for your fast reaction & your provisioning of an Hotfix for this strong issue!
For me & my customer it worked now again fine!!!
But it is really not good for your & my reputation to run in this kind of fundamental bugs ;-(

But here you can find the next issue, i have since the last 3 month with the DIVI-Integration: #432616 ...

Best regards from a normally enthusiastic& convinced WP-Toolset user ... but your last rollout series with types 2.2, views 2.1.1, layout 1.8.x was too quality critical ... i have lost more the 2 business working day with issues ... next support tickets are comming soon.

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.