Layout suddenly not showing on WooCommerce Products pages

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Tagged: Front-end display, Layouts plugin

This topic contains 2 replies, has 1 voice.

Last updated by liatG 5 years, 10 months ago.

Author

Posts

February 23, 2019 at 9:19 pm #1205040

liatG

Hi there,

I have a Custom Layout set up for WooCommerce Products. It was working fine until (maybe?) the last WooCommerce update, or maybe it was the latest Toolset update.

At any rate, now my Products are using the default WooCommerce template. The message at the bottom of my Layout reads, "Your layout design will not yet show on WooCommerce products, because WooCommerce is using a template file that doesn't display the layout. Please check here to see how to set one up." But the link referenced in the "here" is pending a complete rewrite and doesn't mention at all what to do about WooCommerce using a template.

How do I get my Products page to show my Custom Layout?

Thank you,
Liat

February 23, 2019 at 9:27 pm #1205041

liatG

Hi there,
I discovered that my WooCommerce Views plugin was inactive. Ugh! I activated the plugin, and all returned to normal.
I found the documentation here: https://toolset.com/learn/create-an-ecommerce-wordpress-site/designing-woocommerce-product-catalog/

Thank you,
Liat

February 23, 2019 at 9:28 pm #1205042

liatG

My issue is resolved now. Thank you!